Can I Remotely Disable WP Ghost on a Client’s Website?

Yes. You can remotely disconnect any client website from the WP Ghost Dashboard without logging into their WordPress. The Block Website option in your Connected Sites list revokes the license for that specific site. The client’s WordPress keeps working normally, but WP Ghost shows an activation prompt, and the client can’t use Premium features until they reconnect.

How Do I Remotely Disable WP Ghost on a Client’s Website?

Log in to your WP Ghost Dashboard at account.hidemywpghost.com. Go to the Connected Sites section where you’ll see a list of all websites connected to your account. Find the client’s website you want to disconnect and click the edit icon next to it. Set the Block Website option to Yes and click Submit.

That’s it. You don’t need to log in to the client’s WordPress admin to do this. The entire process is handled from your cloud dashboard.

What Happens to the Client’s Website After Disconnecting?

Blocking a website from the WP Ghost Dashboard revokes the license, but it does not break the client’s site. Here’s exactly what happens:

The client’s website and WordPress settings are not affected. WordPress login, admin access, and all site functionality continue working normally. The WP Ghost plugin stays installed on their site, but it displays an activation prompt telling the client they need to reconnect. They won’t be able to use WP Ghost features until they enter a valid activation token.

The custom paths will change back to WordPress default paths once the client accesses the WP Ghost plugin settings on their site. This prevents any errors that might appear from running custom paths without an active license.

What Happens to the Client’s Settings and Configuration?

When you disconnect a website from the WP Ghost Dashboard, the plugin’s settings remain in the WordPress database but become inactive. If the client (or you) reconnects the site later with a valid token, the settings need to be restored.

To retain an existing configuration, use the Backup and Restore method. Before disconnecting a client, you can export the settings from WP Ghost > Backup/Restore and save the backup file. When the site is reconnected, import the backup to restore the exact same configuration.

If the plugin wasn’t deleted from the client’s site, the client may also see a Restore Settings message in WP Ghost > Change Paths when they reactivate. If that message doesn’t appear, settings can be manually restored from WP Ghost > Backup/Restore.

Can I Use This with the Whitelabel Feature?

Yes. The remote disconnect feature works seamlessly with WP Ghost Whitelabel. If you’ve installed a whitelabeled version of WP Ghost on a client’s site, disconnecting from the dashboard revokes the license under your brand. The plugin reverts to the default WP Ghost branding once the whitelabel license is deactivated.

This gives agencies full control over client access. If a client leaves your service, you disconnect their site from the dashboard, the whitelabel branding disappears, and the license slot frees up for a new client. No need to log in to their WordPress at all.

Frequently Asked Questions

Will disconnecting a client’s site break their WordPress?

No. Disconnecting only revokes the WP Ghost license. WordPress login, admin access, pages, posts, and all other functionality continue working normally. The custom paths revert to defaults when the client opens the WP Ghost settings, which actually prevents errors rather than causing them.

Can the client reactivate WP Ghost on their own after I disconnect them?

Only if they have their own valid activation token. Once you block their site, your token no longer works for them. They would need to purchase their own WP Ghost subscription and activate with their own token. Without a valid token, the plugin shows an activation prompt and Premium features are unavailable.

Do I need to back up the client’s settings before disconnecting?

Only if you or the client might want to reconnect later with the same configuration. If the client relationship has ended permanently, there’s no need to back up. If there’s a chance of reconnecting, export the settings from WP Ghost > Backup/Restore before disconnecting so you can restore them quickly.

Does this free up a license slot on my plan?

Yes. When you block a website from the Connected Sites list, the license for that site is released. The slot becomes available for connecting a different website immediately.

Does WP Ghost modify WordPress core files?

No. WP Ghost uses server rewrite rules and WordPress filters to change paths at runtime. No core files, theme files, or plugin files are modified. Disconnecting a site from the dashboard or deactivating the plugin restores all default WordPress paths instantly.